Testimonials

“We have great relationships with all of our clients. Scroll down to have a read of what they have to say about Natural Pro SMP, and their SMP results.”

Natural Pro SMP
5.0
Based on 85 reviews
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Anthony KiernanAnthony Kiernan
12:10 09 Nov 24
Kiah & Simone are very professional and provide great customer service. They did an amazing job and I am very happy with the results!
recently completed my SMP treatment, and I couldn’t be happier with the results. From the moment I walked in I felt welcomed and at ease. Kiah was incredibly professional, knowledgeable, and took the time to explain each step of the process to me. She answered all my questions and ensured I was comfortable throughout the entire experience.The attention to detail was amazing, and the results look incredibly natural. My scalp now has a fuller, more defined appearance, and it has boosted my confidence significantly. The treatment itself was surprisingly painless, and the recovery was smooth and quick. If you’re considering it—it’s a game-changer!
Phillip GrimaPhillip Grima
10:13 08 Oct 24
Thank you Kiah for the amazing results. I am so impressed with your professionalism and experience. You helped me adjust with the mental side of getting my hairline back after it disappeared 20 years ago. I will definitely be referring all my balding friends.5 stars all the way
annie hendersonannie henderson
04:28 03 Sep 24
The girls at natural pro SMP have done a fantastic job of my partner Joshes hair, Josh feels more confident and happy within himself. The girls are extremely friendly and explain the process well. Would recommend them to anyone. 10/10 service
Danny JacobsonDanny Jacobson
03:34 02 Sep 24
I highly recommend Natural Pro SMP. Both Kiah and Simone are extremely professional and expert at what they do. I was made to feel comfortable and at ease and I am very happy with the results.
JosephJoseph
05:13 13 Aug 24
Kiah, thank you so much for a great job, being very professional, creative, and achieving an outcome of a 100% natural look.
Darren SmithDarren Smith
23:33 12 Aug 24
Kiah and her team at SMP are truly professional in every aspect of their business. From communication, kindness, friendliness, patience and empathy. And it’s no surprise that with such amazing skills by the team that the results are amazing. Thanks Kiah for a very rewarding experience.
Tom BurtonTom Burton
22:50 24 Apr 24
Amazing!!!Less than 20 minutes after my initial message to natural pro SMP I had a consult booked. Kiah was friendly, welcoming and knowledgable.She spoke through options, desired results and she took any lingering doubts immediately away with her booming confidence.The dynamic duo Kiah & Simone performed incredible work over 3 sessions, not only demonstrating their amazing SMP work but also some great music choices and proper banter. This place makes you feel at home! Maggo girls, keep doing you!
Jason CaddyJason Caddy
22:21 12 Feb 24
I can’t speak highly enough about my experience with Kiah at Natural Pro SMP. From the moment I walked in, Kiah made me feel incredibly welcome and at ease. Her dedication to ensuring my comfort throughout the entire process was amazing.Not only did Kiah deliver exceptional results with the quality of her work, but she also went above and beyond to enhance the overall experience. Her warmth and energy created a welcoming atmosphere, and it’s clear that she has a genuine passion for her craft. Spending time with Kiah felt like catching up with a friend.What truly stood out to me was Kiah’s attention to detail and the pride she takes in her work. After a disappointing experience at another clinic, Kiah not only fixed my hairline flawlessly but also left me speechless with the final outcome. It’s evident that she genuinely cares about her clients and their satisfaction.I am beyond grateful for Kiah’s expertise and would highly recommend her to anyone seeking SMP services. Thank you, Kiah, for your exceptional talent and for restoring my confidence!
Scott DScott D
09:47 28 Dec 23
It is a ‘must’ to go and see Kiah if you want to get your confidence and your hairline back. Kiah has been awesome. Kiah makes you feel so welcome and comfortable. Being such a private studio, you can relax and enjoy the process. Kiah goes out of the way to make sure you feel at home the whole time. I can’t wait for my second and third session and see the final result. I already feel more confident after only 1 session.
Chelsea McPheeChelsea McPhee
02:06 19 Dec 23
Kiah is absolutely amazing, her warm welcoming heart has made my decision so easy to begin the process of SMP. – everything was explained to me and all questions that I had was answered in my free consult. I expressed my back story to Kiah and she made me feel comfortable, reinsured me that she can help and gave me the confidence to put myself first.I begin treatment in January and I cannot wait to see the amazing work she can do first hand. I am already very excited for my new confidence that is showing since my chat with Kiah. I HIGHLY recommended seeing her even if it’s for a chat to discuss options and concerns. My journey has only just begun but I cannot thank you enough Kiah. 🤍
Michael TMichael T
02:40 27 Nov 23
I was alittle hesitant at the start but meeting Kiah and having our first consultation put me at ease. I couldn’t be more happy with the final result, it exceeded my expectations. Highly recommend if you have a receding hairline, if you are thinning out or are bald. Thanx Kiah….
Jamie HansenJamie Hansen
00:48 28 Oct 23
The current experience I am having with the fantastic team at Natural Pro SMP, has been nothing short of amazing.Kiah’s positive and understanding energy is incredible. To be honest, was extremely nervous to start this journey, but with in minutes of talking with Kiah, the nervous were gone.I feel silly that I didn’t contact the team sooner.I’m loving the confidence I’m getting back with these crazy results.I highly recommend Natural Pro SMP..
Stephen James BakerStephen James Baker
05:16 05 Oct 23
I came across Nature Pro SMP Melbourne’s advertisement on instagram.The advertising was professional and collected my attention.I found the correspondence to be helpful and informative for the questions I asked as well as prompt.Based on this experience I was satisfied to commit to an appointment.The studio is easy to locate with adequate parking. The staff are welcoming and respectful, studio space is clean and comfortable.The first SMP session took around 4hours, I was informed that this would be the case. This included meeting, continued discussions from previous correspondence and the actual SMP treatment.I personally felt comfortable with the actual procedure as I have had similar experiences previously however I can best describe it to a beginner as being a little bit unpleasant though very manageable with a level of body and mental fatigue setting in towards the end due to the duration of it.Very pleased with the support throughout from the staff member.And the final result was noticeable.All up there’s going to be three sessions and I am already booked in for the second.I would willingly recommend Natural Pro SMP Melbourne to anyone seeking a longterm solution to their thinning hair issue.
Tony FeatherstoneTony Featherstone
03:35 27 Sep 23
I can’t recommend Kiah more highly! Not only did she give me a create result, she is a lovely person to spend time with! She has a very cosy and welcoming salon with a big comfy recliner to relax on while she goes to work. I really appreciated her attention to detail and the pride she takes in her work. 10/10.
Dilan CaprakDilan Caprak
23:29 02 Sep 23
I had my first session with the lovely team at Natural Pro SMP this week and was left in a state of disbelief with the work. Such detail, attention and care for the work they do. Not a cut corner, everything was handled so professionally from start to finish. They make you feel at home and so comfortable from the first consultation to the last. Can’t wait for the final results!
Sunny MirchandaniSunny Mirchandani
04:45 17 Jul 23
Undertaking a process such as SMP is an unconventional one but well worth it once you see the final results.I thank Kiah for her friendly yet professional approach from our initial phone consult right through to our final session.Using her years of knowledge and experience, Kiah made me feel at ease and was able to answer all my questions and concerns and set a level of expectation for every step of the process.Kiah demonstrated a high level of attention to detail and always put my needs first to achieve the best possible outcome for me.SMP itself gives us an additional option in the market which I feel is quite unique. It has exceeded all expectations over my 2 month journey.Kiah is a highly skilled artist who achieved a remarkable result for me which I am very happy with.I would highly recommend Kiah and look forward to returning back to her down the track.
Narender GoudNarender Goud
07:20 09 Jun 23
KIAH provides a wonderful service of scalp pigmentation After completing one session I can see the difference.Such a transformation and the level of professionalism throughout the appointment were delightful. Highly recommend and provides the high level of care and warmth at such an affordable price – could not recommend enough!Thank you kiah
Anthony KiernanAnthony Kiernan
12:10 09 Nov 24
Kiah & Simone are very professional and provide great customer service. They did an amazing job and I am very happy with the results!
recently completed my SMP treatment, and I couldn’t be happier with the results. From the moment I walked in I felt welcomed and at ease. Kiah was incredibly professional, knowledgeable, and took the time to explain each step of the process to me. She answered all my questions and ensured I was comfortable throughout the entire experience.The attention to detail was amazing, and the results look incredibly natural. My scalp now has a fuller, more defined appearance, and it has boosted my confidence significantly. The treatment itself was surprisingly painless, and the recovery was smooth and quick. If you’re considering it—it’s a game-changer!
Phillip GrimaPhillip Grima
10:13 08 Oct 24
Thank you Kiah for the amazing results. I am so impressed with your professionalism and experience. You helped me adjust with the mental side of getting my hairline back after it disappeared 20 years ago. I will definitely be referring all my balding friends.5 stars all the way
annie hendersonannie henderson
04:28 03 Sep 24
The girls at natural pro SMP have done a fantastic job of my partner Joshes hair, Josh feels more confident and happy within himself. The girls are extremely friendly and explain the process well. Would recommend them to anyone. 10/10 service
Danny JacobsonDanny Jacobson
03:34 02 Sep 24
I highly recommend Natural Pro SMP. Both Kiah and Simone are extremely professional and expert at what they do. I was made to feel comfortable and at ease and I am very happy with the results.
JosephJoseph
05:13 13 Aug 24
Kiah, thank you so much for a great job, being very professional, creative, and achieving an outcome of a 100% natural look.
Darren SmithDarren Smith
23:33 12 Aug 24
Kiah and her team at SMP are truly professional in every aspect of their business. From communication, kindness, friendliness, patience and empathy. And it’s no surprise that with such amazing skills by the team that the results are amazing. Thanks Kiah for a very rewarding experience.
Tom BurtonTom Burton
22:50 24 Apr 24
Amazing!!!Less than 20 minutes after my initial message to natural pro SMP I had a consult booked. Kiah was friendly, welcoming and knowledgable.She spoke through options, desired results and she took any lingering doubts immediately away with her booming confidence.The dynamic duo Kiah & Simone performed incredible work over 3 sessions, not only demonstrating their amazing SMP work but also some great music choices and proper banter. This place makes you feel at home! Maggo girls, keep doing you!
Jason CaddyJason Caddy
22:21 12 Feb 24
I can’t speak highly enough about my experience with Kiah at Natural Pro SMP. From the moment I walked in, Kiah made me feel incredibly welcome and at ease. Her dedication to ensuring my comfort throughout the entire process was amazing.Not only did Kiah deliver exceptional results with the quality of her work, but she also went above and beyond to enhance the overall experience. Her warmth and energy created a welcoming atmosphere, and it’s clear that she has a genuine passion for her craft. Spending time with Kiah felt like catching up with a friend.What truly stood out to me was Kiah’s attention to detail and the pride she takes in her work. After a disappointing experience at another clinic, Kiah not only fixed my hairline flawlessly but also left me speechless with the final outcome. It’s evident that she genuinely cares about her clients and their satisfaction.I am beyond grateful for Kiah’s expertise and would highly recommend her to anyone seeking SMP services. Thank you, Kiah, for your exceptional talent and for restoring my confidence!
Scott DScott D
09:47 28 Dec 23
It is a ‘must’ to go and see Kiah if you want to get your confidence and your hairline back. Kiah has been awesome. Kiah makes you feel so welcome and comfortable. Being such a private studio, you can relax and enjoy the process. Kiah goes out of the way to make sure you feel at home the whole time. I can’t wait for my second and third session and see the final result. I already feel more confident after only 1 session.
Chelsea McPheeChelsea McPhee
02:06 19 Dec 23
Kiah is absolutely amazing, her warm welcoming heart has made my decision so easy to begin the process of SMP. – everything was explained to me and all questions that I had was answered in my free consult. I expressed my back story to Kiah and she made me feel comfortable, reinsured me that she can help and gave me the confidence to put myself first.I begin treatment in January and I cannot wait to see the amazing work she can do first hand. I am already very excited for my new confidence that is showing since my chat with Kiah. I HIGHLY recommended seeing her even if it’s for a chat to discuss options and concerns. My journey has only just begun but I cannot thank you enough Kiah. 🤍
Michael TMichael T
02:40 27 Nov 23
I was alittle hesitant at the start but meeting Kiah and having our first consultation put me at ease. I couldn’t be more happy with the final result, it exceeded my expectations. Highly recommend if you have a receding hairline, if you are thinning out or are bald. Thanx Kiah….
Jamie HansenJamie Hansen
00:48 28 Oct 23
The current experience I am having with the fantastic team at Natural Pro SMP, has been nothing short of amazing.Kiah’s positive and understanding energy is incredible. To be honest, was extremely nervous to start this journey, but with in minutes of talking with Kiah, the nervous were gone.I feel silly that I didn’t contact the team sooner.I’m loving the confidence I’m getting back with these crazy results.I highly recommend Natural Pro SMP..
Stephen James BakerStephen James Baker
05:16 05 Oct 23
I came across Nature Pro SMP Melbourne’s advertisement on instagram.The advertising was professional and collected my attention.I found the correspondence to be helpful and informative for the questions I asked as well as prompt.Based on this experience I was satisfied to commit to an appointment.The studio is easy to locate with adequate parking. The staff are welcoming and respectful, studio space is clean and comfortable.The first SMP session took around 4hours, I was informed that this would be the case. This included meeting, continued discussions from previous correspondence and the actual SMP treatment.I personally felt comfortable with the actual procedure as I have had similar experiences previously however I can best describe it to a beginner as being a little bit unpleasant though very manageable with a level of body and mental fatigue setting in towards the end due to the duration of it.Very pleased with the support throughout from the staff member.And the final result was noticeable.All up there’s going to be three sessions and I am already booked in for the second.I would willingly recommend Natural Pro SMP Melbourne to anyone seeking a longterm solution to their thinning hair issue.
Tony FeatherstoneTony Featherstone
03:35 27 Sep 23
I can’t recommend Kiah more highly! Not only did she give me a create result, she is a lovely person to spend time with! She has a very cosy and welcoming salon with a big comfy recliner to relax on while she goes to work. I really appreciated her attention to detail and the pride she takes in her work. 10/10.
Dilan CaprakDilan Caprak
23:29 02 Sep 23
I had my first session with the lovely team at Natural Pro SMP this week and was left in a state of disbelief with the work. Such detail, attention and care for the work they do. Not a cut corner, everything was handled so professionally from start to finish. They make you feel at home and so comfortable from the first consultation to the last. Can’t wait for the final results!
Sunny MirchandaniSunny Mirchandani
04:45 17 Jul 23
Undertaking a process such as SMP is an unconventional one but well worth it once you see the final results.I thank Kiah for her friendly yet professional approach from our initial phone consult right through to our final session.Using her years of knowledge and experience, Kiah made me feel at ease and was able to answer all my questions and concerns and set a level of expectation for every step of the process.Kiah demonstrated a high level of attention to detail and always put my needs first to achieve the best possible outcome for me.SMP itself gives us an additional option in the market which I feel is quite unique. It has exceeded all expectations over my 2 month journey.Kiah is a highly skilled artist who achieved a remarkable result for me which I am very happy with.I would highly recommend Kiah and look forward to returning back to her down the track.
Narender GoudNarender Goud
07:20 09 Jun 23
KIAH provides a wonderful service of scalp pigmentation After completing one session I can see the difference.Such a transformation and the level of professionalism throughout the appointment were delightful. Highly recommend and provides the high level of care and warmth at such an affordable price – could not recommend enough!Thank you kiah
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